{"id":641,"date":"2025-09-09T10:40:37","date_gmt":"2025-09-09T10:40:37","guid":{"rendered":"https:\/\/clsrentacar.com\/privacy-policy\/"},"modified":"2025-09-15T11:43:44","modified_gmt":"2025-09-15T11:43:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/clsrentacar.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.89) 0%|rgba(0,0,0,0.1) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.89)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0.1)&#8221; background_color_gradient_end_position=&#8221;50%&#8221; background_image=&#8221;https:\/\/clsrentacar.com\/wp-content\/uploads\/2025\/08\/cls_banner_2.jpg&#8221; custom_padding=&#8221;141px||141px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;40px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>PRIVACY POLICY<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;100px||100px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#ffffff&#8221; width=&#8221;90%&#8221; custom_padding=&#8221;20px|20px|8px|20px|false|true&#8221; border_width_bottom=&#8221;3px&#8221; border_color_bottom=&#8221;#CDA95F&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;&#8211;et_global_heading_font|700||on|||||&#8221; header_3_text_color=&#8221;#CDA95F&#8221; header_3_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||6px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Privacy Policy<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; width=&#8221;90%&#8221; custom_padding=&#8221;40px|20px|29px|20px|false|true&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text ul_position=&#8221;inside&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4>1. Data Controller<\/h4>\n<p><strong>CLS Rent a Car Unipessoal Lda.<\/strong>, headquartered at Av. do Alto da Lixa n.\u00ba 1592, unit 3732-C, 4615-480 Lixa, Felgueiras, VAT no. 518914828, is the entity responsible for processing personal data collected in the scope of its activity.<\/p>\n<h4>2. Personal Data Collected<\/h4>\n<p>We collect and process the following personal data:<\/p>\n<ul>\n<li>Identification data (name, address, VAT number, date of birth, ID number, and driving license);<\/li>\n<li>Contact details (phone number, e-mail);<\/li>\n<li>Payment and billing data;<\/li>\n<li>Rental contract data (including booking history, returns, and damages);<\/li>\n<li>Traffic and usage data (tolls, fines, fuel consumption, mileage);<\/li>\n<li>Geolocation data (only in case of contractual breach, theft, or legal requirement).<\/li>\n<\/ul>\n<h4>3. Purpose of Processing<\/h4>\n<p>Personal data is processed for the following purposes:<\/p>\n<ul>\n<li>Management and execution of the rental contract;<\/li>\n<li>Invoicing, payment management, and compliance with tax obligations;<\/li>\n<li>Compliance with legal obligations (e.g., driver identification to authorities);<\/li>\n<li>Customer communication (before and after rental);<\/li>\n<li>Handling complaints and disputes;<\/li>\n<li>Marketing and commercial communication, only with the data subject\u2019s consent.<\/li>\n<\/ul>\n<h4>4. Legal Basis<\/h4>\n<p>Processing is carried out based on:<\/p>\n<ul>\n<li>Execution of the contract (Art. 6(1)(b) GDPR);<\/li>\n<li>Compliance with legal obligations (Art. 6(1)(c) GDPR);<\/li>\n<li>Legitimate interests of the controller (Art. 6(1)(f) GDPR);<\/li>\n<li>Consent of the data subject (Art. 6(1)(a) GDPR).<\/li>\n<\/ul>\n<h4>5. Data Retention<\/h4>\n<p>Personal data will be kept only for the necessary period:<\/p>\n<ul>\n<li>During the contract term and up to 5 years after its termination (legal period for tax and contractual purposes);<\/li>\n<li>Marketing data until consent is withdrawn;<\/li>\n<li>Data related to disputes until a final decision is reached.<\/li>\n<\/ul>\n<h4>6. Data Sharing<\/h4>\n<p>Data may be disclosed to:<\/p>\n<ul>\n<li>Judicial, tax, police, and regulatory authorities;<\/li>\n<li>Insurance companies and financial institutions;<\/li>\n<li>Service providers essential to the activity (e.g., workshops, IT companies, accounting services).<\/li>\n<\/ul>\n<h4>7. Data Subject Rights<\/h4>\n<p>Under the law, clients have the following rights:<\/p>\n<ul>\n<li>Access to data;<\/li>\n<li>Rectification;<\/li>\n<li>Erasure (\u201cright to be forgotten\u201d);<\/li>\n<li>Restriction of processing;<\/li>\n<li>Data portability;<\/li>\n<li>Objection to processing;<\/li>\n<li>Withdrawal of consent at any time (when applicable).<\/li>\n<\/ul>\n<p>Requests to exercise these rights must be submitted in writing to: geral@clsrentacar.pt<\/p>\n<h4>8. Security<\/h4>\n<p>CLS Rent a Car adopts appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing unauthorized access, loss, destruction, or alteration.<\/p>\n<h4>9. Complaints<\/h4>\n<p>Data subjects may file a complaint with the <strong>Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD)<\/strong> \u2013 www.cnpd.pt \u2013 or resort to alternative dispute resolution mechanisms available.<\/p>\n<h4>10. Changes to the Policy<\/h4>\n<p>CLS Rent a Car may amend this Privacy Policy at any time, with the updated version published on the official website.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;34px||34px|||&#8221; custom_css_main_element=&#8221;z-index:0;&#8221; border_width_top=&#8221;4px&#8221; border_color_top=&#8221;#CDA95F&#8221; global_module=&#8221;195&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_text_color=&#8221;#CDA95F&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#CDA95F&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>About CLS Rent-a-Car<\/h3>\n<p>At <strong>CLS Rent-a-Car<\/strong>, <strong>every journey begins with confidence<\/strong>. We are more than just a car hire company: we are partners in your freedom, ready to make every journey simple, safe and memorable.<\/p>\n<p>Every car you choose, every service you use, every detail of your journey is handled with <strong>care and transparency<\/strong>.<\/p>\n<p>[\/et_pb_text][et_pb_social_media_follow _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#CDA95F&#8221; background_enable_color=&#8221;on&#8221; border_radii=&#8221;on|37px|37px|37px|37px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#CDA95F&#8221; background_enable_color=&#8221;on&#8221; border_radii=&#8221;on|37px|37px|37px|37px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; link_text_color=&#8221;#000000&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#CDA95F&#8221; custom_margin=&#8221;||1px|||&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#009731&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Useful Links<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; text_text_color=&#8221;#292929&#8243; header_5_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||12px|||&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Faq&#8217;s<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; text_text_color=&#8221;#292929&#8243; header_5_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||12px|||&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjUxNSIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Terms and Conditions<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; text_text_color=&#8221;#292929&#8243; header_5_font=&#8221;|600|||||||&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ1OCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Cookie Policy<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/clsrentacar.com\/wp-content\/uploads\/2020\/05\/livro_reclamacoes.png&#8221; title_text=&#8221;livro_reclamacoes&#8221; url=&#8221;https:\/\/www.livroreclamacoes.pt\/inicio&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; link_text_color=&#8221;#000000&#8243; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;#CDA95F&#8221; global_colors_info=&#8221;{}&#8221; link_text_color__hover_enabled=&#8221;on|hover&#8221; link_text_color__hover=&#8221;#009731&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Contacts<\/h3>\n<p>Avenida do Alto da Lixa, n\u00ba 1592, 4615-480 Lixa, Portugal<\/p>\n<p><span>Phone:<\/span><span> <\/span>+351 914 994 530<\/p>\n<p><span>E-Mail:<\/span><span> <\/span><a href=\"mailto:geral@clsrentacar.pt\">geral@clsrentacar.pt<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_text_color=&#8221;#CDA95F&#8221; header_5_font=&#8221;|600|||||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h5>Payment methods:<\/h5>\n<p><i class=\"fas fa-credit-card fa-2x\"><\/i><i class=\"fab fa-cc-visa fa-2x\" style=\"padding-left: 0.2em;\"><\/i><i class=\"fab fa-cc-mastercard fa-2x\" style=\"padding-left: 0.2em;\"><\/i><i class=\"fas fa-money-bill-wave fa-2x\" style=\"padding-left: 0.2em;\"><\/i><i class=\"fab fa-cc-paypal fa-2x\" style=\"padding-left: 0.2em;\"><\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#CDA95F&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_module=&#8221;196&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;content&#8221; text_text_color=&#8221;#ffffff&#8221; link_text_align=&#8221;left&#8221; link_text_color=&#8221;#ffffff&#8221; link_text_align_tablet=&#8221;center&#8221; link_text_align_phone=&#8221;center&#8221; link_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VycmVudF9kYXRlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiXHUwMGE5ICIsImFmdGVyIjoiIENMUyBSZW50LWEtQ2FyLiBBbGwgcmlnaHRzIHJlc2VydmVkLiIsImRhdGVfZm9ybWF0IjoiY3VzdG9tIiwiY3VzdG9tX2RhdGVfZm9ybWF0IjoiWSIsImVuYWJsZV9odG1sIjoib2ZmIn19@[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#ffffff&#8221; link_text_align=&#8221;right&#8221; link_text_color=&#8221;#ffffff&#8221; text_orientation=&#8221;right&#8221; link_text_align_tablet=&#8221;center&#8221; link_text_align_phone=&#8221;center&#8221; link_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span>Development: <\/span><a href=\"http:\/\/www.w4msolutions.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">W4M DIGITAL SOLUTIONS<\/a><span> | Design<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICYPrivacy Policy1. Data Controller CLS Rent a Car Unipessoal Lda., headquartered at Av. do Alto da Lixa n.\u00ba 1592, unit 3732-C, 4615-480 Lixa, Felgueiras, VAT no. 518914828, is the entity responsible for processing personal data collected in the scope of its activity. 2. Personal Data Collected We collect and process the following personal data: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-641","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - CLS Rent-a-Car<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/clsrentacar.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - CLS Rent-a-Car\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICYPrivacy Policy1. Data Controller CLS Rent a Car Unipessoal Lda., headquartered at Av. do Alto da Lixa n.\u00ba 1592, unit 3732-C, 4615-480 Lixa, Felgueiras, VAT no. 518914828, is the entity responsible for processing personal data collected in the scope of its activity. 2. 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