{"id":552,"date":"2025-08-27T16:38:02","date_gmt":"2025-08-27T16:38:02","guid":{"rendered":"https:\/\/clsrentacar.com\/terms-and-conditions\/"},"modified":"2025-09-29T09:55:58","modified_gmt":"2025-09-29T09:55:58","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/clsrentacar.com\/en\/termos-e-condicoes\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"

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TERMOS E CONDI\u00c7\u00d5ES<\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” custom_padding=”100px||100px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ background_color=”#ffffff” width=”90%” custom_padding=”20px|20px|8px|20px|false|true” border_width_bottom=”3px” border_color_bottom=”#CDA95F” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ header_3_font=”–et_global_heading_font|700||on|||||” header_3_text_color=”#CDA95F” header_3_line_height=”1.3em” custom_margin=”||6px|||” global_colors_info=”{}”]<\/p>\n

Termos e Condi\u00e7\u00f5es<\/h3>\n

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CLAUSE 1. CONTRACTING PARTIES<\/strong><\/p>\n

Lessor:<\/strong> CLS Rent-a-Car Unipessoal Lda., headquartered at Av. do Alto da Lixa no. 1592, unit 3732-C (Vila Cova da Lixa), postal code 4615-480 Lixa, Felgueiras, registered under VAT no. 518914828 (hereinafter referred to as the “Lessor” or “CLS Rent-a-Car”);<\/p>\n

Lessee (Client):<\/strong> The individual or legal entity duly identified in the Particular Conditions of this agreement (hereinafter referred to as the “Lessee”).<\/p>\n

CLAUSE 2. OBJECT<\/strong><\/p>\n

The Lessor rents to the Lessee the motor vehicle described in the Particular Conditions, in the state of conservation indicated therein, against payment of the total rental price, calculated under Clause 5 and the Particular Conditions.<\/p>\n

CLAUSE 3. RENTAL DURATION<\/strong><\/p>\n

1. The rental starts and ends on the date, time, and place specified in the Particular Conditions for vehicle pick-up and return, respectively.<\/p>\n

2. If the Lessee wishes to extend the rental period, they must contact the Lessor in advance to sign a new contract or renew the existing one, always subject to the Lessor\u2019s express approval.<\/p>\n

3. Failure to return the vehicle at the stipulated date and time, without prior authorization from the Lessor, constitutes breach of contract and may give rise to penalties.<\/p>\n

4. The vehicle handover is always preceded by a joint inspection carried out by both parties, resulting in an Inspection Report<\/strong>, signed by both, which becomes part of this contract and serves as proof of the vehicle\u2019s condition upon return.<\/p>\n

CLAUSE 4. RENTAL PRICE AND PAYMENTS<\/strong><\/p>\n

4.1. The Lessee undertakes to pay the Lessor the total rental price based on the daily, weekly, or monthly rate in force, as specified in the Particular Conditions. Additional services (child seats, GPS, additional drivers, etc.) may be added as detailed in the Particular Conditions.<\/p>\n

The Lessee is also responsible for payment of tolls, fines, administrative fees, taxes, and other charges incurred during the rental period.<\/p>\n

4.2. To this amount is added:<\/p>\n

4.2.1. A security deposit, paid in cash, credit card, or other accepted method, refunded after return of the vehicle minus any amounts due, including:<\/p>\n

    \n
  1. Damage to the vehicle;<\/li>\n
  2. Unpaid tolls, fines, or legal infractions;<\/li>\n
  3. Unpaid additional services;<\/li>\n
  4. Missing fuel (vehicle must be returned with the same level as pick-up; otherwise, a \u20ac15 + VAT administrative fee applies, plus the cost of missing fuel at the prevailing rate);<\/li>\n
  5. Exceptional cleaning costs;<\/li>\n
  6. Charging fees for electric vehicles;<\/li>\n
  7. Insurance coverage fees;<\/li>\n
  8. Electronic toll device usage fee (\u20ac1.85\/day, max \u20ac18.50\/contract), plus actual tolls incurred;<\/li>\n
  9. Administrative fee for driver identification in case of traffic infractions;<\/li>\n
  10. Young driver surcharge (under 23 years old);<\/li>\n
  11. Additional driver surcharge;<\/li>\n
  12. Vehicle delivery\/pick-up outside Lessor\u2019s premises;<\/li>\n
  13. Vehicle delivery outside working hours.<\/li>\n<\/ol>\n

    4.3 If no deposit is provided and damage occurs, the Lessor may charge up to the applicable deductible \u2013 \u20ac2,000.00 \u2013 payable by the Lessee.<\/p>\n

    4.4. If you opt for Zero Excess, there is still a mandatory minimum deposit, which only serves to cover situations not covered by the insurance, such as tyres, windows, interior or misuse of the vehicle. The excess is waived in the event of a normal accident, but liability for negligence or misuse remains.<\/p>\n

    CLAUSE 5. RETURN OF THE VEHICLE<\/strong><\/p>\n

    5.1. The Lessee must return the vehicle on the date, time, and place indicated in the Particular Conditions, with all accessories and documents, in the same condition as received.<\/p>\n

    5.2. Late return implies additional charges.<\/p>\n

    5.3. Early return does not entitle the Lessee to a refund.<\/p>\n

    5.4. The Lessor is not liable for loss or damage of belongings left in the vehicle.<\/p>\n

    5.5. At return, both parties inspect the vehicle for new damages, which are recorded in the Inspection Report.<\/p>\n

    5.6. Refusal to sign the report by the Lessee does not exempt liability.<\/p>\n

    CLAUSE 6. FUEL POLICY<\/strong><\/p>\n

    6.1 Combustion engine vehicles:<\/p>\n